shipping

At Tulsi Gems and Jewells, we are committed to delivering your jewelry safely, securely, and on time. Please read our shipping policy carefully to understand how your orders are processed and shipped.

Order Processing Time

All orders are processed within 2–5 business days (excluding Sundays and public holidays) after receiving your payment.

For customized jewelry orders, processing time may take 7–14 business days depending on the design complexity.

Once your order is ready, it will be shipped immediately, and you will be notified via email or SMS.

Shipping Within India

We offer pan-India shipping through trusted courier partners such as Delhivery, Blue Dart, DTDC, and others.
Standard Shipping: 4–7 business days
Express Shipping (if available): 1–3 business days (charges may apply)
Note: Shipping timelines are estimates and may vary due to unforeseen delays like weather, regional restrictions, or courier issues.

International Shipping

We currently offer international shipping to select countries via FedEx, DHL, or similar international logistics providers. Delivery timelines vary by destination and typically range from 7–15 business days. Shipping charges for international orders are calculated at checkout. Any customs duties or import taxes are the responsibility of the buyer and may vary depending on your country’s regulations.

Tracking Your Order

Once your order is shipped, you will receive an email with the tracking number and courier details. You can track your shipment directly on the courier’s website or via the link provided.

Delays & Exceptions

While we do our best to ensure timely delivery, delays may occur due to:
Weather disruptions
Courier delays
Festive season backlogs
Remote or restricted delivery locations

Contact Us

If you have any questions, comments, or concerns about these Terms & Conditions, feel free to contact us:

Email: tulsigemsandjewells@gmail.com

Phone: +91 95499 88123
Address -: 101, First floor, House number 1410, behind LMB Hotel , Tarachand nayab ki gali , partaniyon ka rasta, Johari bazar, Jaipur – 302003.