Terms and Conditions

INTRODUCTION

Welcome to Tulsi Gems and Jewells (“Tulsi Gems”, “we”, “us”, “our”), operated through the website www.tulsijewells.com
. By accessing or using this website, you agree to be legally bound by the terms and conditions set forth below. If you do not agree to these Terms, please do not use this website.

General

This website is owned and operated by Tulsi Gems and Jewells, having its Registered and Corporate Office at Jaipur.

Throughout the site, the terms “we”, “us”, and “our” refer to Tulsi Gems and Jewells. The terms “you” or “your” refer to the user or viewer of our website.

By using this site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies referenced on this website, as may be amended from time to time.

Eligibility

By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

Modifications to Terms

Tulsi Gems reserves the right to modify, revise, or update these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes. Your continued use of the site constitutes acceptance of those changes.

Product Information & Pricing

We make every effort to display as accurately as possible the colors, specifications, and details of our products on the website. However, we do not guarantee that the display on your device will reflect these features with perfect accuracy—especially color variations, which may differ depending on screen settings and lighting.

All product prices are listed primarily in Indian Rupees (INR). For international customers, prices may also be shown in US Dollars (USD) or other currencies for reference purposes only. However, all transactions will be processed in INR unless otherwise stated at checkout.

Orders and Payments

Placing an order on our website constitutes an offer to purchase the selected product(s). All orders are subject to availability and confirmation of the final order price. We reserve the right to refuse or cancel any order at our sole discretion for reasons including but not limited to:

For customers in India:
Payments can be made using Razorpay, which supports credit cards, debit cards, UPI, net banking, and wallets.

For international customers:
Payments are processed through Stripe, which accepts major international credit/debit cards and other supported payment methods based on your country.

Shipping and Delivery

Shipping timelines mentioned on the website are indicative and may vary due to external factors. While we strive to deliver your products on time, delays may occur. Tulsi Gems is not liable for any delay or failure in delivery due to circumstances beyond our control.

Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur

Contact Us

If you have any questions, comments, or concerns about these Terms & Conditions, feel free to contact us:

Email: tulsigemsandjewells@gmail.com

Phone: +91 95499 88123
Address -: 101, First floor, House number 1410, behind LMB Hotel , Tarachand nayab ki gali , partaniyon ka rasta, Johari bazar, Jaipur – 302003.