Terms of service

Welcome to Tulsi Gems and Jewells. Throughout the site, the terms “we,” “us,” and “our” refer to Tulsi Gems and Jewells. We operate this website and online store, including all information, tools, products, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Services” and agree to be bound by the following Terms of Service (“Terms”), including those additional policies referenced herein. If you do not agree to all the Terms, you may not access the website or use any Services.

ONLINE STORE TERMS

By using this site, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose nor violate any applicable laws in your jurisdiction.

A breach of any Terms may result in immediate termination of your Services.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • Transmissions over various networks; and
  • Changes to conform to technical requirements of connecting devices.

Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

PRODUCTS & SERVICES

Tulsi Gems and Jewells specializes in:

  • Premium Bridal Jewelry
  • Panchi Kundan Jewelry
  • Kundan & Polki Jewelry
  • Traditional and Contemporary Designs
  • Custom-Designed Bridal Sets
  • Handcrafted Wedding Collections
  • Wholesale Bridal Jewelry
  • Global Export Services

All products are handcrafted and may have slight variations, which are natural characteristics of artisanal work and not defects.

We make every effort to display product colors and images accurately; however, we cannot guarantee that your device’s display will reflect the exact appearance.

We reserve the right to:

  • Limit quantities of any product
  • Modify or discontinue products without notice
  • Refuse orders at our discretion

ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. Orders are accepted only after confirmation and successful payment processing.

We may cancel or refuse any order if:

  • There is an error in pricing or availability
  • Fraud or unauthorized activity is suspected
  • The order violates these Terms

Customers are responsible for providing accurate billing and shipping details.

PRICING & PAYMENTS

All prices are listed in applicable currency and are subject to change without notice.

Prices do not include:

  • Taxes
  • Shipping charges
  • Customs duties or import fees (for international orders)

Customers are responsible for any additional charges imposed by their local authorities.

SHIPPING & DELIVERY

Delivery timelines are estimates and not guaranteed.

We are not liable for delays caused by:

  • Courier services
  • Customs clearance
  • Natural events or circumstances beyond our control

Risk of loss transfers to the customer once the product is handed to the shipping carrier.

RETURNS & REFUNDS

Returns are accepted strictly in accordance with our Return & Refund Policy.

Custom-designed, made-to-order, and wholesale items are non-returnable unless damaged or defective upon arrival.

INTELLECTUAL PROPERTY

All content on this site—including logos, images, product designs, text, graphics, and branding—is the exclusive property of Tulsi Gems and Jewells and is protected by applicable intellectual property laws.

You may not use, reproduce, or distribute any content without prior written consent.

THIRD-PARTY SERVICES

Our store is hosted on Shopify, which provides the e-commerce platform enabling us to sell our products and services to you.

We are not responsible for third-party services, links, or tools accessed through our website. Your use of such services is at your own risk.

PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ERRORS & INACCURACIES

Occasionally there may be information that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct such errors and update information without prior notice.

PROHIBITED USES

You are prohibited from using the site:

  • For unlawful purposes
  • To violate any regulations or laws
  • To infringe intellectual property rights
  • To transmit malware or harmful code
  • To collect personal information of others
  • To engage in fraudulent or misleading activity

Violation may result in termination of access.

DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We do not guarantee uninterrupted, secure, or error-free service.

LIMITATION OF LIABILITY

Tulsi Gems and Jewells shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our products or Services.

INDEMNIFICATION

You agree to indemnify and hold harmless Tulsi Gems and Jewells from any claim arising from your breach of these Terms or violation of any law.

GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India, and disputes shall be subject to the jurisdiction of the courts of Jaipur, Rajasthan.

CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.

Continued use of the site constitutes acceptance of those changes.

Contact Us

For questions, requests, or concerns about this Privacy Policy, please contact:

Tulsi Gems and Jewells

  • Address: 11st Floor, Office No. 101 1410, Tarachand Nayab Ki Gali, Behind LBM Hotel, Partaniyon Ka Rasta, Jaipur – 302003, Rajasthan, India
  • Phone: +91 97846 18124
  • Email: tulsigemsjewells@gmail.com